Casumo, a leading online gambling operator, has announced that it will be working with Neccton to ensure that it achieves the highest standards of player protection and meets all of its regulatory obligations.
Neccton is considered an industry leader in providing player protection tools, and its technology is used by several major operators to ensure that their customers are getting the best possible service. Casumo will be making use of the company’s Mentor Live AI-based solution that is able to analyze player behavior in real time. The software is capable of identifying possible problematic behavior and then works with the operator and the player to identify and address the issue.
Mentor Live is considered a groundbreaking player tracking tool due to its ability to alert operators and contact players directly. For instance, if a player starts depositing far more frequently, then Mentor will alert them and help them make better-informed decisions about their spending and play through individualized feedback.
We are delighted to welcome Casumo on board! We already work with so many of the world’s biggest gaming companies who recognize that our approach and our expertise is unique. We’re really excited to be bringing our value to the Casumo brand and to helping their customers to play responsibly. Dr. Michael AuerDirector and Head of Development at Neccton
Benjamin Pule, the Head of Regulatory Compliance at Casumo, said that the company is “pleased” to be partnering with Neccton as it focuses its efforts on responsible gambling. He added, “Casumo is constantly striving to provide the best possible customer experience in a safe environment, the mentor player protection software will allow us to reinforce this and proactively support our players.”